Annbank United CFC - Customer Charter

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SEASON 24/25

Annbank United Community Football Club are committed to deliver to supporters both a safe and enjoyable place to watch and experience football. We wish to create and harness a sense of community and be regarded as a community asset by engaging wherever possible with the local Annbank Community. The Committee operate and engage the club to best achieve these outcomes.

Our codes of conduct for players, coaches, officials and supporters highlights our objectives and our Constitution provides the foundation for our club governance. All of these being available on our website. We would also encourage consideration to be made of the other policies detailed which cover health and safety, ground, equality and diversity and unacceptable behaviour.

We encourage supporters/individuals to immediately contact a committee member if they notice any breach of these standards by anyone whatsoever.

We do however expect supporters and visitors to behave on match days as detailed within our conduct codes.

A Raffle prize draw will take place at all home games.

Toilets are available at the ground.

We hope as a main objective in terms of this charter to fully engage with our supporters, sponsors and local community. We encourage any of these individuals to provide us with any views they may have whether positive or negative that may help the club to develop and move forward.

We communicate with our supporters via website, Facebook and twitter.

We hope moving forward to encourage and develop community events and initiatives by the club for the local community.